Some other things you might like to know about Casa Mia 

Recovery

Casa Mia is predominantly a long term care home for the most of the clients who live there, however all new clients have to be given every opportunity to regain a level of independence with the aim of getting back in to mainstream society. We work along side other proffessionals using such tools as the recovery star, "a tool which identifies peoples current level of skills and an action plan is set in place to further improve those skills". 

Crisis

Casa Mia provides a crisis bed for the NHS, for anyone who finds them self in any form of crisis, they can; through the crisis team access the room for a maximum of 72 hours.

Routines

Service users at Casa Mia are encouraged to adapt their own routines as much as is possible. We do have customary meal times, but if service users wish to eat at other times this is respected.

We feel that rigid routines are deemed institutional therefore we aim to be as flexible as possible.

Social Activities

Casa Mia are particularly proud of their social activities. All our service users are regularly consulted on an individual and group basis upon their desire to participate in a wide range of hobbies, pastimes, get- together and outings. Casa Mia has its own people carrier so trips both local and distant are a regular feature of our service users' lives. We try hard to fit into a year as many outings/holidays as possible.

Personal Belongings

All service users at Casa Mia are welcome to bring personal belongings to the home and to personalise their own rooms. Our aim is to promote the feeling of home from home as much as is possible.

Security of personal possessions

All service users at Casa Mia will be provided with a bedside locker to which only they have the key, and a key to their own bedrooms in order that they can ensure privacy for themselves and security for their possessions. We do also have a safe in the office if anyone requires us to hold items for them.

Visitors

Visitors to Casa Mia are welcome anytime.

Meal times and Special Diets

Meal times are relaxed and unhurried.

Breakfast

This is normally served from 7am -10am. We have a selection of cereals to choose from, along with fruit juices, yogurts and fresh fruit etc. a choice of cooked breakfast is also available daily.

Lunch time

We have a choice of meals, normally between 2 and 5 options. Food is served in a hot bain marie so service users can help themselves to choice and quantity, this is to enable clients to be as independent as possible.

Where people prefer us to choose for them this is catered for.

Tea time

We offer a wide range of choices where service users are encouraged and supported to prepare their own food.

Again where people require us to prepare their meals for them, we do.

Medical diets can be catered for; we cater for a few people with diabetic requirements. We would also cater for Ethnic, religious or other medical diets if they were required.

Terms and Conditions

Casa Mia charges start from £800.00 per week for full 24-hour residential care, which includes all food and accommodation, plus the help and support to live an active a life as possible.

The cost of any additional care needs as identified by the assessment process may be negotiated with the funding person/agency as necessary.

Care fees vary depending on the level of care/support required and also on the standard of room.

Exclusion Criteria

Casa Mia does not accept referrals of people with severe challenging behaviours or active alcohol or substance abuse problems.

Complaints Procedure

A copy is included in this guide.

Most recent Inspection Report

The most recent Inspection Report can be obtained from the Quality Care Comission web site